"Complete Business Solutions,
Driven by Technology."
Implementation
At Bright, we don't just sell software; our
job is to provide a complete solution. Our team of professionals,
certified for the software's we support, install, configure and deploy
the solution uniquely tailored for your business using a well tested
methodology.
Bright
Methodology
Your new business management or accounting software package is a powerful
tool that can be used to support your business initiatives.
With our wide expertise,
we are able to offer implementation services of the core products
and of the specialized solutions developed around those applications.
At Bright we are proud of our consistent implementation success. Our
implementation services are delivered in a structured approach, which
prevents hidden surprises and costly delays.
This has been made possible
by the extensive training and hands-on experience of several implementations
by our consultants along with a deep understanding of the business
and accounting environments.
Customization
Your software needs are as unique as your business.
There are always certain requirements which are unique to the industry
or the business. The business software solutions that we support have
been in the marketplace for a very long time and under normal circumstances
can address most business requirements out of the box.
The scope of customization can vary from designing
a basic set of custom forms (invoices, purchase order, cheque, etc.)
to development of custom applications that integrate with the enterprise
software that we support.
Business
Forms
Typically, every business needs customization of business forms to
some extent (such as logos, changing the columns, description etc.).
These forms can be customized by our company, if required by our clients.
At times, the minor tweaking
of business forms is not enough. There is specific information that
must appear on the business form. We work with you to develop such
business forms and ensure efficient results.
Reports
There are hundreds of reports already included in the software we
support which cover almost every major area of activity. There are,
however, instances when some very business specific reports are required.
Bright has a team of professionals with expertise in Oracle Reports
Builder and Oracle Graphics Builder to make this happen for you.
Financial Statements
What good is a system if the management is not able to get accurate
financial statements on time? Though most of the businesses are happy
with small modifications in the default Financial Reports provided
by the software, there are situations when a very extensive set of
Financial Statements need to be created to cater to the need of the
various level of management, Bright has the expertise to produce sophisticated
Financial Statements.
Screen
modifications
With the flexibility available in the softwares that we support and
the knowledge and expertise of our consultants and developers, we
are fully capable of and have delivered solutions to our clients that
meet their specific needs.
Training
and Support
Our role in implementing a powerful business
system is not merely limited to delivering the solution. We ensure
adequate training and support to allow for a smooth transition in
managing the system.Trainings can be done on your site or at Bright's
corporate office in Doha, Qatar. We also ensure assistance whenever
needed to deal with any problems that you may encounter. This makes
it very important for us to ensure that you and your staff are not
only comfortable with the transition to a more powerful system, but
also fully understand the power and capabilities of the new system.
Bright offers a wide range of customer support
options including:
1. Bright
Standard Support:
Standard Support
hours are:
-
Phone - Saturday - Thursday
8am – 8pm
-
Email - Saturday - Thursday
8am – 8pm
-
Online Remote Connection
- Saturday - Thursday 8am – 8pm
2. Platinum
Support details (excluding public holidays):
-
Phone - Saturday - Thursday
8am – 8pm
-
Email - 24x6 Saturday
- Thursday 8am – 8pm
-
Online Remote Connection
- Saturday - Thursday 8am – 8pm
-
+
Onsite Visit Support - Saturday - Thursday
Customers may contact our
Customer Support team via e-mail
at support@brightqatar.com
or via telephone at (+974)
432 3763
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